Australian middleware cloud platform and hospitality marketplace provider Doshii has signed on three new Point of Sale (POS) partners, giving more venues the opportunity to cut through the app chaos and streamline their operating systems.
The three new partners – Abacus, Splitability, and MSL (SwiftPOS and Infogenesis) – will provide their venues with direct access to Doshii’s growing range of ordering, delivery, reservation, loyalty program, payment, rostering and other business apps.
Doshii CEO Justin O’Donnell said the partnerships will make it easier for venues to manage and maximise the performance of their online channels.
“These new partnerships will enable hospitality businesses to use Doshii to connect and sync with a multitude of information software platforms and apps needed to run a hospitality business, all through their partnered POS systems,” Justin said.
“Doshii effectively creates an integrated ‘one-stop-shop’ for all the home delivery and in-venue ordering, business management, data, and customer loyalty program apps with venues’ POS system.
“It assists with reducing labour costs involved with rekeying orders, and helps minimise mistakes that lead to product wastage and unhappy customers.
“Ultimately, it improves revenue, reduces operational costs and increases efficiency.”
Justin said the new partnerships would reduce development, maintenance and support expenses for the partners by leveraging Doshii as an integration provider along with 24/7 monitoring and proactive support.
“Giving our partners’ venues access to the Doshii ecosystem ultimately enhances the increasingly tech-savvy consumer experience – and happy customers lead to a more successful hospitality business,” he said.
“Doshii also has a full menu management system to allow venue operators to manage their menus from a central platform. All styles of hospitality operator will benefit from less time managing menus across multiple apps.
“We have experienced unprecedented uptake following last year’s COVID-19 restrictions, largely due to Doshii’s ability to help venues seamlessly ‘tech up’ and allow businesses to focus on what they’re actually good at – be it making and serving burgers or mixing cocktails – without distraction or delay.”
Doshii’s partnership with MSL’s POS venues will enable those venues to connect directly to the likes of Deliveroo, Mr Yum, OrderUp and Mobi2Go, along with their existing partner me&u, and reservations apps including OpenTable and Resy.
Justin said as venue operators emerged from COVID-enforced lockdowns, they were increasingly looking for ways to increase their revenue streams.
“These new partnerships will help venues achieve this, while also allowing them to digitally manage their menus via Doshii.”
Source by www.ausfoodnews.com.au